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Some employers choose to pre screen job applicants over the phone before doing an in-person interview. If you're selected for a phone interview, prepare for a phone interview just as carefully as you would for a regular interview.
Prepare for a Phone Interview
Research the job and the company so you are prepared to discuss the company and your role if you were to be hired.
Confirm the Phone Interview
Before the call, confirm all the details including the date, time, and who you will be talking to. Be sure you know whether the interviewer is calling you or if you need to make the call.
Choose an Interview Space
Use a quiet, comfortable, and private space. If you're at home, kick out kids, spouses, significant others, parents, pets, and anyone else who is in the house and close the door.
Have your resume in clear view taped to the wall or on your desk. Also, have a short list of your qualifications and skills specific to the job you're interviewing for close at hand. A "cheat sheet" will help you respond to related questions without fumbling for words.
Have a pad and pen ready to jot down notes. Turn call waiting off on your phone and be sure to use a landline, not a cell phone, whenever possible. You don't want to have to worry about dropped calls.
Use Proper Phone Interview Etiquette
Answer the phone yourself, let family members and/or roommates know you are expecting a call. When you answer the phone, answer with your name i.e. Jane Doe (in a perky tone of voice) so the interviewer knows they have reached the right person.
Use the interviewers's title during the conversation (Mr. or Ms. and their last name.). Only use a first name if they ask you to. Otherwise, use the formal title.
Listen to the interviewer and don't interrupt. If you have something you want to say, jot it down on your note pad and mention it when it's your turn to talk.
If you need a few seconds to gather your thoughts, don't worry, but don't leave too much dead air. If you need the interviewer to repeat the question, ask.
Polish Up Your Phone Communication Skills
During the phone interview, you'll need to sound as professional as you would if you were meeting the interviewer face to face:
- Don't chew gum or eat while you're on the phone.
- Have a glass of water close by, in case you need a sip or two during the conversation.
- Standing up is an option to consider. Sometimes you can focus better when you're standing.
- Be sure to smile. Smiling will project a positive image to the listener and will change the tone of your voice.
- Speak slowly and enunciate clearly.
- Don't ramble on so the interviewer can't interject or ask more questions.
Send a Thank You Note
At the end of the interview, thank the interviewer and ask what the next step in the process will be. Ask for the interviewer's email address and send out an email thank you note immediately, thanking the interviewer and reiterating your interest in the job. It's important to show your appreciation for the interview regardless of how the interview was conducted.
Phone Interview Questions About Your Background
- Name of company, job title and job description, dates of employment. - Best Answers
- What were your starting and final levels of compensation? - Best Answers
- What were your responsibilities? - Best Answers
- What major challenges and problems did you face? How did you handle them? -Best Answers
- Why are you leaving your job? - Best Answers
- What are your salary expectations? - Best Answers
Phone Interview Tips
Be Prepared to Interview
Prepare for a phone interview just as you would for a regular interview. Compile a list of your strengths and weaknesses, as well as a list of answers to typical phone interview questions. In addition, plan on being prepared for a phone conversation about your background and skills.
- Keep your resume in clear view, on the top of your desk, or tape it to the wall near the phone, so it's at your fingertips when you need to answer questions.
- Have a short list of your accomplishments available to review.
- Have a pen and paper handy for note taking.
- Turn call-waiting off so your call isn't interrupted.
- If the time isn't convenient, ask if you could talk at another time and suggest some alternatives.
- Clear the room - evict the kids and the pets. Turn off the stereo and the TV. Close the door.
- Unless you're sure your cell phone service is going to be perfect, consider using a landline rather than your cell phone to avoid a dropped call or static on the line.
Practice Interviewing
Talking on the phone isn't as easy as it seems. I've always found it's helpful to practice. Have a friend or family member conduct a mock interview and tape record it so you can see how you sound over the phone. Any cassette recorder will work. You'll be able to hear your "ums" and "uhs" and "okays" and you can practice reducing them from your conversational speech. Also rehearse answers to those typical questions you'll be asked.
During the Phone Interview
- Don't smoke, chew gum, eat, or drink.
- Do keep a glass of water handy, in case you need to wet your mouth.
- Smile. Smiling will project a positive image to the listener and will change the tone of your voice.
- Speak slowly and enunciate clearly.
- Use the person's title (Mr. or Ms. and their last name.) Only use a first name if they ask you to.
- Don't interrupt the interviewer.
- Take your time - it's perfectly acceptable to take a moment or two to collect your thoughts.
- Give short answers.
- Remember your goal is to set up a face-to-face interview. After you thank the interviewer ask if it would be possible to meet in person.
After the Interview:
- Take notes about what you were asked and how you answered.
- Remember to say "thank you." Follow with a thank you note which reiterates your interest in the job.
More Interview Tips:
Phone Interview Etiquette
Phone interview etiquette is just as important as in-person job interview etiquette when it comes to getting hired. That's because, regardless of how you interview, a successful interview will get you to the next stage of the hiring process.
Phone Interview Questions and AnswersPhone interview etiquette is just as important as in-person job interview etiquette when it comes to getting hired. That's because, regardless of how you interview, a successful interview will get you to the next stage of the hiring process.
It's important take time to review the typical phone interview questions you'll be asked and to prepare answers. In addition, plan on being prepared for a phone conversation about your background and skills.
Phone Interview Questions to Ask
When you are invited for a phone interview, in addition to reviewing the typical phone interview questions you'll be asked, it's important to have a list of questions ready to ask the interviewer.
Read More:When you are invited for a phone interview, in addition to reviewing the typical phone interview questions you'll be asked, it's important to have a list of questions ready to ask the interviewer.
- Behavioral Interviews
- How to Interview
- Interview Question and Answer Samples
- Interview Tips
- What to Wear on an Interview
- What Not to Do on an Interview
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200 Phone Interview Questions To Ace Your Phone Interview - Algrim.co
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